![]() Continue makes it go away, however, the Sansa Updater icon never shows in my task tray any longer. Try again simply brings this same dialog box back up. I get a windows error dialog box that reads:Įxception Processing Message 0xc0000013 Parameters 0x75C6023C 0x83C3A87C 0x75C6023C 0x75C6023C Hi there… after updating my computer (Vista 32-bit Ultimate) with the latest Microsoft Updates (dated ), my Sansa Updater no longer functions correctly when I plug the e280 into my PC. It’s really in Sandisk’s court to fix this issue… It worked before the Windows updates that I downloaded on, but not after… I’ve been too lazy to figure out which update it was to roll it back to get the updater functionality back. Follow the onscreen instructions to download and install a fresh version of the driver software for your MP3 player, allowing you to connect the device to your computer’s media software.Hi Work2fish… I’m running Vista Ultimate, and ran into the same issue… I sent it through to support, but no action has ever come from it. In the “Driver” window, click “Uninstall” then “Ok.” Disconnect the player and wait a few seconds, then re-connect the Sansa Fuze to the USB port of your computer. In this case, you need to uninstall the driver so Windows can re-install a fresh version. If the Sansa Fuze’s “Device Manager” entry has a yellow triangle with inset exclamation point beside it, the driver software has been corrupted or damaged. Check the box marked “Yes, this time only” and click “Ok.” Don’t disconnect the player until Windows has finished finding and uninstalling the driver. Click “Update Driver.” You’ll be asked whether Windows should connect to the Internet to search for a new driver. Right-click the entry and choose “Properties,” then click the “Driver” tab at the top of the screen. Connect the player to your computer via USB, click “Start” then choose “Control Panel.” Choose “Device Manager” and scroll down to “USB Mass Storage” or “Portable Device.” If you prefer to update your drivers without using additional software, you can do this through the Control Panel section of your computer. Reconnect your Fuze after a couple of seconds to have your computer automatically update the driver software. ![]() Wait for the prompt to connect your Sansa Fuze then don’t disconnect the device until the progress bar at the bottom of the window has disappeared. When the Updater has downloaded, double-click the downloaded file to run it. The download to choose is “Sansa Firmware Updater - General.” Check this box then click “Continue” to download the Firmware Updater. You’ll be presented with a list of available downloads for your device. Scroll about 3/4 of the way down the upper list window and select “Sansa Fuze.” Open the “Operating System” menu and choose your computer’s operating system, then click “Find Driver.” To update your Sansa Fuze drivers using the Driver Download Wizard, go to SanDisk’s website for the Wizard. If this Wizard fails to get the job done, it’s also possible to manually update the driver using the Control Panel section of Windows. SanDisk don’t make the driver software available for direct download: their website offers a Driver Download Wizard, which will ascertain what software you need to download based on what player and operating system you are using. However, the player needs to be connected to a computer in order to load it with music, and for this, you need the latest version of the driver software. SanDisk’s Sansa Fuze line of MP3 players allow users to play video, audio and even FM radio.
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